Professional Admin & 24/7 Support for Growing Visions
High level administrative and customer support for professionals who are ready to scale.
Support Plan Details
Review what's included, benefits, pricing, plan terms, and enrollment information for our Administrative and Customer Support Plans.
Better My Business Administrative Plan
Get reliable administrative and customer support designed to help manage the day-to-day responsibilities behind your business while giving you more time to focus on growth.
Plan Details
Receive up to 10 hours of administrative support each month to use across eligible business needs, including calendar and inbox management, data entry, CRM organization, document preparation, digital filing, task tracking, follow-ups, meeting coordination, project support, and Wave support.
Unused administrative hours roll over month-to-month, allowing you to retain the time you've already paid for.
Complete Customer Support Plan — Included
Your $99/month Customer Support Plan is included at no additional monthly cost. Customer support is provided through approved client-owned channels such as your designated support email, CRM, website forms, existing chat system, and other established customer-support tools.
Customer Support services do not deduct from your 10 administrative hours.
Professional Business Directory Membership — Included
Your business also receives complimentary Professional Business Directory membership for additional business visibility and networking opportunities.
Benefits
One Plan, Multiple Solutions — Administrative support, customer support, and directory membership are combined into one monthly plan.
More Time for Your Business — Delegate eligible backend responsibilities instead of managing every operational detail yourself.
Flexible Administrative Support — Use your available hours across eligible tasks as your business priorities change.
Front + Back-Office Assistance — Receive help with the systems behind your business while your included Customer Support Plan assists with customer-facing digital communication.
An Alternative to Traditional Hiring — Access ongoing business support for one predictable monthly rate without immediately adding another in-house administrative position.
Pricing & Plan Terms
$349/month + $25 one-time setup & consultation fee
Your plan includes up to 10 administrative hours per month. Tasks are deducted from your available hours as services are completed, and unused hours roll over to the following month.
Your included Customer Support Plan does not deduct from your administrative hours and is designed for routine small-business support needs. If your support volume consistently exceeds reasonable usage, we'll contact you to discuss a more suitable arrangement. No additional fees will be charged without prior notice and approval.
Monthly service requires automatic recurring payments, and payment is required to maintain active service.
There are no long-term contracts. To pause or cancel, written notice must be provided at least 15 days before your next billing date. Payments are non-refundable. If service is canceled and later restarted, re-enrollment and the applicable setup fee may be required.
Customer Support Plan
Give your customers responsive, professional support while spending less of your time managing routine inquiries, leads, and customer communication.
Plan Details
Receive ongoing digital customer support through approved client-owned communication channels, including your designated support email, CRM, website forms, existing website chat, and other established customer-support systems.
Support may include customer inquiry responses, lead capture and follow-up, professional client intake, website and CRM communication, and filtering of spam or irrelevant inquiries.
Clients are responsible for providing and maintaining the accounts, systems, designated support email, and access required for service. Telephone answering and telecommunications services are not included.
Benefits
Stay Responsive — Help customers and prospects receive timely attention without constantly monitoring every digital communication channel yourself.
Capture More Opportunities — Reduce the chance of potential customers being overlooked when inquiries and leads come through your established systems.
Professional Customer Experience — Maintain more consistent, organized, and professional communication with customers and prospects.
Less Time Managing Routine Inquiries — Spend less of your day handling repetitive customer communication so you can focus on operating your business.
Support Through Your Existing Systems — We work within approved tools your business already uses rather than requiring customers to communicate through an entirely separate system.
Pricing & Plan Terms
$99/month + $35 one-time setup & consultation fee
Your plan provides ongoing customer support for routine small-business support needs. If your support volume consistently exceeds reasonable usage, we'll contact you to discuss a more suitable support arrangement. No additional fees will be charged without prior notice and approval.
Monthly service requires automatic recurring payments, and payment is required to maintain active service.
There are no long-term contracts. To pause or cancel, written notice must be provided at least 15 days before your next billing date. Payments are non-refundable. If service is canceled and later restarted, re-enrollment and the applicable setup fee may be required.
How to Get Started
1. Enroll — Select the Customer Support Plan and complete your enrollment.
2. Complete Setup & Consultation — Submit the $35 one-time setup and consultation fee.
3. Schedule Your Discovery Call — We'll review your business, customer communication needs, current systems, and support channels.
4. Establish Your Support Workflow — We'll identify the approved systems we'll use and establish your customer-support process.
5. Activate Your Support — Once onboarding and system access are complete, your Customer Support service can begin.
